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Van Elkins and Associates

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Understanding client expectations and establishing service standards

Tuesday, July 27th, 2010

No matter what kind of business you are running, effective communication with your customer or client is vital. You will have happy clients if you exceed their expectations, but how do you make sure that happens every time? You start by finding out what they expect. Then you can continue the relationship so that those expecxtations are […]

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Tags: business consulting, communication, customer relations, expectations, small business



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800 S. Gay Street, Suite 1919 Knoxville, TN 37929

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