Understanding client expectations and establishing service standards
Tuesday, July 27th, 2010
No matter what kind of business you are running, effective communication with your customer or client is vital. You will have happy clients if you exceed their expectations, but how do you make sure that happens every time? You start by finding out what they expect. Then you can continue the relationship so that those expecxtations are […]
Read More »Four ways to beat bigger competitors
Wednesday, February 10th, 2010
We commented on this blog post at an interesting site called Small Biz Survival, the rural and small town business resource. It offers some good tips for beating back larger competitors.
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